Overview

We accept eligible return requests made within 15 days of delivery for most merchandise. Fine-jewelry purchases have the separate 30-day return terms described below. To begin a return, email hello@4yourdelight.net with your order number and the reason for your return. Please wait for return instructions before sending any item.

Return eligibility

To be eligible for a return, an item must be unused, unworn, and in the same condition in which it was received, with its original packaging, tags, and proof of purchase.

Gift cards, downloadable products, personalized or custom-made items, final-sale items, and opened personal-care products cannot be returned. Additional exclusions may apply where permitted by law.

Damaged, defective, or incorrect items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us within 15 days of delivery at hello@4yourdelight.net. Include your order number and clear photographs so we can review the issue and provide instructions.

Refunds

After we receive and inspect an approved return, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method. Your bank or card provider may require additional processing time before the refund appears.

Exchanges

Exchanges are available only for eligible items that are defective, damaged, or incorrect. Contact us before returning an item so we can confirm availability and provide instructions.

Return shipping

Customers are responsible for return-shipping costs unless an item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable. We recommend using a trackable shipping service for returns. Do not send a return to the manufacturer or to any address until you receive return instructions from us.

Fine-jewelry returns

Return requests for eligible fine-jewelry items must be made within 30 days of delivery. Contact hello@4yourdelight.net before shipping the item. We will provide a return authorization number and the correct return address. Returns sent without authorization may be delayed or refused.

Fine jewelry must be unworn, undamaged, unaltered, and returned in its original box with all tags, documentation, and gemstone or diamond certificates supplied with the order. Items showing wear, damage, alteration, or missing certificates are not eligible for a refund. Custom, personalized, and special-order jewelry is final sale. Incorrectly ordered eternity-ring sizes may be subject to a 30% restocking fee.

For preference-based fine-jewelry returns, the customer is responsible for prepaid return shipping. The shipment must include the return authorization number, be trackable, insured for the full value, and require a signature. 4YourDelight will cover reasonable return-shipping costs when an item arrives damaged, defective, or incorrect. Original shipping charges are non-refundable unless the return resulted from our error or a defective item.

After an approved fine-jewelry return is received and inspected, the refund will be issued to the customer’s original payment method. Bank or card processing times may delay when the refund appears.

Need help?

For questions about refunds and returns, contact hello@4yourdelight.net.